Shipping policy
J. Dillard Books — Shipping Policy
Free shipping on book orders
We offer free shipping on all physical book orders purchased directly from J. Dillard Books, including individual books, book sets, Team Read packages, Classroom orders, Club orders, and other quantity orders.
Delivery estimate
Please allow 10–14 days for delivery after payment confirmation. This estimate includes order processing and shipping time; it is not an additional shipping period after processing.
Delivery times are estimates, not guaranteed arrival dates. Holidays, carrier delays, and remote destinations may require additional time. If you need books for a specific class, team event, or tournament date, contact John before ordering.
Shipping coverage
We ship to North America. International orders may be subject to customs fees and import duties.
Tracking and shipping details
You will receive tracking information once your order ships. Please provide a complete and accurate shipping address when placing your order. Multiple items may arrive in separate shipments.
Shipping questions or problems
If your books have not arrived within the estimated delivery window, your address needs correcting, or your package arrives damaged, contact John with your order number at john@jdillardbooks.com or (239) 710-2712.
For returns, damaged books, or lost packages, please review our Return and Refund Policy. Our Terms of Service also apply.